FREQUENTLY ASKED QUESTIONS
What types of products does Pawsity Pets offer?
Pawsity Pets specializes in a wide range of high-quality, print-on-demand pet accessories that include pet bandanas, collars, hoodies, tags, leashes, and more, available in various sizes and designs to suit your pet's unique style.
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How do I choose the right size accessory for my pet?
To ensure the best fit for your pet, please refer to our detailed sizing guide available on each product page. We offer measurements and recommendations to help you select the correct size for your pet’s comfort and style.
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Can my cat and dog share the Pawsity Pets bandana?
Absolutely! Our pet bandanas are designed for style savants, whether feline or canine. Just check our sizing guide to find a fit that keeps everyone looking fabulous, no sibling rivalry here!
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Are Pawsity Pets products safe for all pets?
Absolutely! Safety is our top priority. All our products are made from pet-safe materials and are rigorously tested to meet high safety standards. We ensure that each item is not only stylish but also durable and safe for all pet activities.
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How does the PawsityBox subscription work?
PawsityBox is our delightful monthly subscription service that delivers themed pet accessories right to your doorstep. Choose from multiple subscription options tailored to your pet's needs, and enjoy new, exciting themes and products each month.
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What is included in the PawsityBox subscription service?
PawsityBox, our monthly subscription box, delivers themed pet accessories that vary each month, providing your pets with stylish, new products regularly. This service is designed to surprise and delight your pet with unique items tailored to their needs and preferences.
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How long does shipping take for Pawsity Pets orders?
Pawsity Pets offers nationwide shipping with options that range from standard to expedited delivery. Our orders typically process within 2-7 business days and are delivered within 7-10 business days after shipping. Shipping times and costs are calculated at checkout and vary based on your location and the specifics of your order. For more details on delivery times, please refer to our Shipping Policy page.
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What is your return and exchange policy?
We accept returns and exchanges of non-customized products within 30 days of purchase if they are in their original condition. Since our items are print-on-demand, please note that returns or exchanges may be subject to specific conditions. Check our Returns & Exchanges policy on our website for more details.
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How can I track my order?
After your order is dispatched, you will receive a tracking number via email. You can use this number to check the status of your shipment on our website or the courier’s website.
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How can I care for and clean my pet’s accessories from Pawsity Pets?
Our pet accessories are designed for easy care. Most items can be machine washed or cleaned with mild soap and water to keep them looking fresh and new. Specific care instructions for each type of product can be found on our Product Care page.
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How can I get my pet featured on your social media?
We love seeing your pets enjoying their Pawsity gear! Tag us @PawsityPets or use our hashtag #PawsityPets for a chance to be featured. Who knows? Your fur baby might just become the next big influencer!
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Who can I contact for customer support?
If you have any questions or need assistance, our customer support team is eager to help. Contact us at customerservice@pawsitypets.com or visit our contact page. We aim to respond to all queries within 24 hours.